In fact, if you think about it carefully, it is still a process problem.
Product managers need to deal with irregularities and business email list work reports are irregular. It is only a matter of time before this happens.
Of course, this also has a premise. If the boss is not personally attacking or too shameless, if it is only due to differences in demand for communication, the communication gradually becomes hot, and finally the conflict escalates.
If it is against such a background that a dispute occurs directly, leading to the above-mentioned conflict, then Jing thinks that the product manager is really hasty, because it is completely unnecessary.
In fact, first of all, the boss should be regarded as the source of demand, earnestly, carefully, calmly, and fully understand the needs of the boss . It is difficult to sort out all the needs in a short period of time only by standing and communicating. Moreover, the boss is often high-level, sometimes just a sentence, sometimes just casually, without deep thinking, what should the product manager do?
We feel that we are doing work and meeting needs, so we should focus on the needs themselves. Through our professional ability, we can output a pre-judgment result, which requires systematic support after calm analysis. Sometimes, taking it seriously and responding professionally can be very persuasive.
For example, after the boss put forward this demand, he replied: OK, I will first make a demand plan according to your needs, and then conduct qualitative research, do a feasibility analysis around the boss's needs, describe the needs clearly, and consider what resources are needed. , Think clearly about the difficulties, and think about the expected benefits. All the research around the needs is written in writing, clearly, and then printed out, or sent to the boss as a PDF, and then organized for review or face-to-face reporting.